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Article Number: 000167910

Avamar Administrator GUI pages display garbled text

Summary: After upgrading to Windows 10 version 1709, the Avamar Administrator shows garbled, unreadable text.

Article Content

Symptoms

After upgrading to Windows 10 version 1709, the Avamar Administrator shows garbled, unreadable text.

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Cause

Cleartype, which is enabled by default in Windows 10 version 1709. 
Other elements required to recreate this issue are unknown at this time.

Resolution

Relief is obtained by disabling Cleartype.
  1. From the Windows Start menu, type "Cleartype" and select "Adjust Cleartype text"
 
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  1. Uncheck the "Turn on ClearType" box.  
  2. Adjust settings on all connected monitors and click on "Finish".
 
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  1. Restart Avamar AdminiAvarstrator GUI.

Note: Sometimes restarting Windows is required in order to make changes effective.

Article Properties

Affected Product

Avamar

Product

Avamar, Avamar Server

Last Published Date

15 Dec 2020

Version

3

Article Type

Solution

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