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VxRail:event code: MYSTIC014060 / VXR014060

Summary: vSAN device encounters a permanent error when devices are not readable or writable.

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Article Content


Symptoms

This event indicates that a vSAN storage device that backs up the datastores might fail.

Cause

This occurs due to a faulty device firmware, physical media, or storage controller or when certain storage devices are not readable or writable.
Typically, such failures are irreversible. In some instances, permanent data loss might also occur, especially when data is not replicated on other nodes before failure. vSAN automatically recovers data when new devices are added to the storage cluster, unless data lost is permanent.

Resolution

To avoid permanent loss of data due to device failures, you must set the Number of failures to tolerate policy to greater than zero. For information about setting vSphere admission control policies, see VSAN and Storage Policy-Based Management. Ensure that you have provisioned the hosts with enough disk space to accommodate any additional requirement for replication.

Please see https://kb.vmware.com/s/article/2071075 for more information and open a case with support.

Article Properties


Affected Product

VxRail Appliance Family

Product
CloudArray Virtual Edition for VxRail Appliance, VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail G410, VxRail G Series Nodes, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail G560, VxRail G560F , VxRail Gen2 Hardware, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F ...
Last Published Date

18 Jan 2023

Version

5

Article Type

Solution