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Article Number: 000054616

Avamar: Backup of SharePoint Farm completed with exception, generating the error on Back-End client:[avtar] INTERNAL ERROR: <0001> assert error(mtPath.numelems() > 0), upath_win.cpp line 697

Summary: Avamar Backup of SharePoint Farm completed with exception, generating the error on Back-End client:[avtar] INTERNAL ERROR: <0001> assert error(mtPath.numelems() > 0), upath_win.cpp line 697. ...

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Article Content

Symptoms

Avamar Backup of SharePoint Farm completed with exception, generating the error on Back-End client: 
[avtar] INTERNAL ERROR: <0001> assert error(mtPath.numelems() > 0), upath_win.cpp line 697.
2017-07-13 17:22:40 avtar Info <7324>: Volume Type for "N:\" is "NTFS",
Supports Compression=1, Encryption=1, ACLS=1, DataStreams=1, Reparse=1,
Sparse=1, Hardlinks=1
2017/07/13-21:22:40.09599 [avtar] INTERNAL ERROR: <0001> assert error
(mtPath.numelems() > 0), upath_win.cpp line 697
2017/07/13-21:22:40.09599 [avtar] SessionProfile::sendstats kind: INTERNAL
mess1:
<INTERNAL>assert error (mtPath.numelems() > 0), upath_win.cpp line
697</INTERNAL>

Cause

The assert error is triggered whilst 'avtar' was processing reparse points.

Resolution

​​​​​​To resolve this issue.
  • Upgrade the Avamar Server to.
    • 19.4.100-124 or later
    • The fix has been incorporated in Avamar 19.4 and later software releases. 

Article Properties

Affected Product

Avamar

Product

Avamar, Avamar Client for Windows, Avamar Plug-in for SharePoint

Last Published Date

21 Mar 2024

Version

4

Article Type

Solution

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