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Article Number: 000055043

{ISILON} Front Panel LED Alert Light On without Outstanding Events

Summary: Amber alert LED light on front panel node with no active or unresolved events.

Article Content

Symptoms

Engineering is investigating the issue and a fix may be released in upcoming OneFS 8.x maintenance releases. 

The amber alert LED on the front panel of nodes remain lit after events have been cleared. 
 
NOTE
This article applies to OneFS 8.x and later

Cause

In all current versions of OneFS v8.x the CELOG alert process clears the events from the database but does not clear up the LED flag. This issue results in the amber alert LED on the front panel being lit even after the event is canceled, resolved or quieted.

Resolution

RESOLVED:
8.0.0.7
8.0.1.3
8.1.0.3


To check if you having the front panel LED Alert light on with no active events, please the the following commands through the CLI on your cluster:

NOTE: It is highly recommended to copy the output from these commands in case you need to open a Service Request with Technical Support

1.) Verify that ALERT LEDs are on:
 
# isi_for_array -s "/usr/bin/isi_hwtools/isi_fputil -g"
  
SAMPLE OUTPUT:
led        state  blink
            -------    -----  -----
            logo       on     off
            alert      on     off
            button     off    off
            cluster    on     off

 
If alert LED is on please proceed to step 2.
 
2.) Check for unresolved events:
 
# isi event list --resolved=no
 
If there are no unresolved events listed and the alert light is still on, please contact Technical Support and reference this KB article.
 
Copying the outputs from the commands above or uploading a logset is recommended when contacting Technical Support.

Dell EMC Knowledge Article 304468 : OneFS: How to collect node information [https://support.emc.com/kb/304468]

Article Properties

Affected Product

Isilon

Product

Isilon

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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