ATO or ADMe - How to debug and collect relevant log files for problem resolution

ADMe maintains two log types used for both problem diagnosis and historical reference. 

Event logs are unique to each environment number being used and job policy logs which contain a reference for each execution of the policy.

To create a ADMe grab file, run the following command sequence and attach the generated zip file to a SR or to any request for assistance. If sending via email it most likely will need to be zipped on your desktop with an encryption password assigned to prevent Outlook from quarantining its contents.

From the ADMe main menu issue the following sequence:

A=Administration -> G=Grab -> G=Grab and follow the prompts

From the command line prompt:

adme -grab  and follow the prompts
 

A message will be displayed indicting the name and location of the newly created grab file.

New Grab File Created: /atoadmin/grabs/admegrab-ave-03-09-05-14-09-27-39.tar.gz