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PowerStore: Node Reboot due to internal tool causing memory leak

Summary: Node Reboot due to internal tool causing a memory leak.

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Article Content


Symptoms

Whenever a Data Collect is run there may be an unusual scenario where an internal tool does not exit properly. Resulting in a memory leak that grows until the node reboots. This issue was found to appear when Data Collect is used but the same issue may occur on other flows that use this internal tool.

Cause

Data Collects use various internal tools for collecting information about the appliance. One such tool was found to be causing a memory leak over a period of time (mostly several months).

Resolution

Workaround:
Contact Technical Support for assistance.

Permanent fix:
This issue is planned to be fixed in a future release.

Article Properties


Affected Product

PowerStore

Product

PowerStoreOS

Last Published Date

27 Jun 2023

Version

2

Article Type

Solution