Article Number: 000198276
svc_cluster_diag ... ----scanning for current hardware failures-------- Running svc_diag list --icw_hardware from svc_cluster_diag hw_type Warnado-EX Running on Node A Local Node - no Expansion Enclosures detected Local Node - no Expansion Enclosures detected Lab Mode Flags: unsupported_drives (False), unsupported_exp_enclosures (False), unsupported_node_hw_configs (False) Node A FRU Status OK | Peer Node | 0x0f80 OK | Local Node | 0x1480 OK | Embedded Module | 0x8b81 Empty | 4-Port Card | 0x0080 <------ OK | I/O Module 0 | 0x8b81 Empty | I/O Module 1 | 0x0080 OK | Internal Backup Battery Module | 0x3380 Node B FRU Status OK | Peer Node | 0x0f80 OK | Local Node | 0x1580 OK | Embedded Module | 0x8b81 Empty | 4-Port Card | 0x0080 <------ OK | I/O Module 0 | 0x8b81 Empty | I/O Module 1 | 0x0080 OK | Internal Backup Battery Module | 0x3380 IO Module Consistency Check = Success Node Consistency Check = Success Battery Check = OK Node A Fault Status Register Status = Success OK | Node OK | Embedded Module OK | Internal Backup Battery Module OK | DIMM00 ... OK | DIMM23 OK | I/O Module 0 OK | I/O Module 1 OK | 4-Port Card Node B Fault Status Register Status = Success OK | Node OK | Embedded Module OK | Internal Backup Battery Module OK | DIMM00 ... OK | DIMM23 OK | I/O Module 0 OK | I/O Module 1 OK | 4-Port Card
======Scanning for clustering error messages====== Mar 14 11:46:11 xxxx-A control-path[11375]: 2022-03-14 11:46:11.896 [CC] [ERROR] [com.emc.cyclone.contexts.clustering.services.ClusterConfigurationAS|vert.x-eventloop-thread-3] [xxxx|configureTemporaryNetwork_execute] Failed to configure temporary network General error in networking validation service. ... Mar 14 11:55:05 xxxx-A control-path[11375]: 2022-03-14 11:55:05.337 [CC] [ERROR] [com.emc.cyclone.contexts.clustering.services.ClusterConfigurationAS|vert.x-eventloop-thread-3] Clustering internal error, Reason: Platform failure: Node A: Failed to create ICM network Mar 14 11:55:05 xxxx-A control-path[11375]: 2022-03-14 11:55:05.577 [CC] [ERROR] [com.emc.cyclone.contexts.clustering.services.JoinClusterAS|vert.x-eventloop-thread-3] Error from Join Cluster: Clustering internal error, Reason: Platform failure: Node A: Failed to create ICM network
Mar 14 11:54:57.342515 xxxx-A cyc_config[17710]: A: # Creating ICM network Mar 14 11:54:58.494138 xxxx-A cyc_config[17710]: A: # ICM VLAN: '0' Mar 14 11:54:58.494207 xxxx-A cyc_config[17710]: A: # ICM prefix: '64' Mar 14 11:54:58.494247 xxxx-A cyc_config[17710]: A: # ICM appliance IP: 'xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx' Mar 14 11:54:58.494277 xxxx-A cyc_config[17710]: A: # ICM node A IP: 'xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx' Mar 14 11:54:58.494302 xxxx-A cyc_config[17710]: A: # ICM node B IP: 'xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx' Mar 14 11:54:58.495112 xxxx-A cyc_config[17710]: A: Parameters: network_type=NWType.ICM, vlan=0, appliance_ip=xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx, ip_a=xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx, ip_b=xxxx:xxxx:xxxx::xxx:xxxx:xxxx:xxxxx, prefix=64, gateway=, debug=False Mar 14 11:54:58.501819 xxxx-A cyc_config[17710]: A: Base net device was not found to create network (capability = ICM): list index out of range Mar 14 11:54:58.501994 xxxx-A cyc_config[17710]: A: Could not get base net device: list index out of range Mar 14 11:54:58.569967 xxxx-A cyc_config[17710]: A: Error: # failed to create ICM network: Mar 14 11:54:58.586940 xxxx-A cyc_config[17710]: A: Debug: # Task Time: 365 seconds to execute 16_create_base_stack_cluster Mar 14 11:54:58.586994 xxxx-A cyc_config[17710]: A: Error: # [16/23]: Create Base Stack Cluster -- FAILED Mar 14 11:54:58.870177 xxxx-A cyc_config[17710]: A: Error: reinit_install: ICM network creation failed: Mar 14 11:54:58.870243 xxxx-A cyc_config[17710]: A: Error: EC:293 Mar 14 11:54:58.908290 xxxx-A cyc_config[16976]: Error: # Configuration sync: reinit_install failed
[SVC:service@xxxx-A user]$ svc_diag list --hardware --sub_options inventory | grep -i mezzanine0 -A 2 FRU Device Description : SLIC1 (ID 14) Device not present (Timeout)
With the mezzanine card present, this is the expected output:
[SVC:service@xxxx-A user]$ svc_diag list --hardware --sub_options inventory | grep -i mezzanine0 -A 2 FRU Device Description : Mezzanine0 (ID 27) Chassis Type : Rack Mount Chassis Chassis Part Number :
PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000X, PowerStore 9000T
11 Apr 2022
1
Solution