Article Number: 000185020
PowerStore: Initial Configuration Wizard (ICW) fails if the network ports do not satisfy the required minimum speeds
Summary: Initial Deployment of PowerStore fails if the data port speeds are not 10 Gb or higher.
Article Content
Symptoms
Example of the error presented during a PowerStore X Initial Configuration Wizard (ICW):
Error Code: 0xE0C010010004
Network Error: Failed creating cluster network, Reason: The speed of network adapter vmnic4 (1000 Mb/s) on the ESXi host xx.xx.xx.xx does not satisfy the minimal requirements (10000 Mb/s). Ensure that the speed is correctly configured on the ethernet switch.
Journal logs (svc_journalctl) example:
Error Code: 0xE0C010010004
Network Error: Failed creating cluster network, Reason: The speed of network adapter vmnic4 (1000 Mb/s) on the ESXi host xx.xx.xx.xx does not satisfy the minimal requirements (10000 Mb/s). Ensure that the speed is correctly configured on the ethernet switch.
Journal logs (svc_journalctl) example:
| Apr 02 22:04:28 xxxxx-A control-path[20401]: [ERROR] [com.emc.bedrock.command.CommandServiceVerticle|vert.x-eventloop-thread-0] [xxxxxxx Received a response to com.emc.cyclone.contexts.networkconfiguration.domain.commands.ConfigureClusterNetworkCommand parent id: xxxxxxx, instance id: , start time: 2021-04-02T22:04:27.549Z The speed of network adapter vmnic4 (1000 Mb/s) on the ESXi host 10.X.XX.XXX does not satisfy the minimal requirements (10000 Mb/s). Ensure that the speed is correctly configured on the ethernet switch. |
Cause
The data ports on every node must be connected to minimum 10G ports on the ToR switches.
Resolution
PowerStore did not support 1 Gb ToR connection for data ports in PowerStoreOS Version 1.x.
As of PowerStoreOS 2.0.1, the ICW no longer fails when the link speed is below 10 Gb.
The KB examples are for PowerStore X, but the same is true for PowerStore T.
The warning above allows the ICW to continue, and the cluster creation succeeds with 1 Gb links with PowerStoreOS 2.0.1+.
Attention: Using 1 Gb links is not recommended for anything other than management traffic.
If the ICW fails, a reinitialization is required before another ICW attempt is carried out. See PowerStore: How to reinitialize a PowerStore system to factory state using the svc_factory_reset command
As of PowerStoreOS 2.0.1, the ICW no longer fails when the link speed is below 10 Gb.
The KB examples are for PowerStore X, but the same is true for PowerStore T.
The warning above allows the ICW to continue, and the cluster creation succeeds with 1 Gb links with PowerStoreOS 2.0.1+.
Attention: Using 1 Gb links is not recommended for anything other than management traffic.
If the ICW fails, a reinitialization is required before another ICW attempt is carried out. See PowerStore: How to reinitialize a PowerStore system to factory state using the svc_factory_reset command
Additional Information
Journal sample indications:
Feb 15 18:27:17 xxxx-A kernel: [qede_link_update:3740(ens7f3)]Link is down |
Article Properties
Affected Product
PowerStore
Last Published Date
23 Feb 2022
Version
4
Article Type
Solution