Article Number: 000038533
How to identify Avamar clients which have breached the backup soft limit (soft_quota_exceeded)
Summary: This article describes how to identify Avamar clients which have breached the backup soft limit. The limit is also known as soft_quota_exceeded.
Article Content
Instructions
Avamar v7 introduces the concept of client 'hard' and 'soft' quotas,
When a client breaches a hard limit
The Avamar Management Console Service (MCS) cancels the backup. The client log reports:
avtar Info <5314>: Command failed (1 warning, exit code 10019: externally cancelled by Administrator)
The client has no concept of quotas, they are managed by the Avamar MCS.
The backup activity's hard_quota_exceeded flag in the MCDB activities table is tagged as true.
The Activity monitor reports 'Hard limit exceeded'.
There is a report filter to allow effective reporting of clients whose hard limit has been exceeded.
When a client breaches a soft limit
The backup is allowed to continue running naturally.
There is no indication in the client logs of a quota breach.
The Activity monitor does not report that the soft limit has been exceeded.
The activity report contains a column for soft_quota_exceeded at the right-hand side. It is not possible to filter for this column, the report must be manually sorted.
To identify Avamar clients which have breached the backup soft limit,
Either:
1. Connect from the Avamar Utility Node command line:
2. Run a query to show client activities which breached their soft quota.
When a client breaches a hard limit
The Avamar Management Console Service (MCS) cancels the backup. The client log reports:
avtar Info <5314>: Command failed (1 warning, exit code 10019: externally cancelled by Administrator)
The client has no concept of quotas, they are managed by the Avamar MCS.
The backup activity's hard_quota_exceeded flag in the MCDB activities table is tagged as true.
The Activity monitor reports 'Hard limit exceeded'.
There is a report filter to allow effective reporting of clients whose hard limit has been exceeded.
When a client breaches a soft limit
The backup is allowed to continue running naturally.
There is no indication in the client logs of a quota breach.
The Activity monitor does not report that the soft limit has been exceeded.
The activity report contains a column for soft_quota_exceeded at the right-hand side. It is not possible to filter for this column, the report must be manually sorted.
To identify Avamar clients which have breached the backup soft limit,
Either:
- Sort the activity reports using the soft_quota_exceeded column
- OR connect to the Avamar Postgresql MCDB database and run an appropriate SELECT query.
1. Connect from the Avamar Utility Node command line:
psql mcdb -p 5555 -U admin
2. Run a query to show client activities which breached their soft quota.
mcdb=# select client_name, completed_ts, bytes_scanned, bytes_new, bytes_modified_sent, hard_quota_exceeded, soft_quota_exceeded from activities where soft_quota_exceeded=true; client_name | completed_ts | bytes_scanned | bytes_new | bytes_modified_sent | hard_quota_exceeded | soft_quota_exceeded ----------------------------+-------------------------+---------------+------------+---------------------+---------------------+--------------------- testclient.avamar.com | 2013-12-30 12:58:31.14 | 7094762974 | 242833 | 131489 | f | t testclient.avamar.com | 2013-12-30 14:52:42.995 | 7548942467 | 1245137 | 286313 | f | t testclient.avamar.com | 2013-12-30 14:12:49.359 | 7095146514 | 3664973 | 144530 | f | t testclient.avamar.com | 2013-12-30 14:13:46.753 | 7095023064 | 1601981 | 36150 | f | t testclient.avamar.com | 2013-12-30 14:18:47.076 | 7541705632 | 127051 | 19644 | f | t testclient.avamar.com | 2013-12-30 14:16:09.359 | 7541705836 | 435203276 | 62833 | f | t testclient.avamar.com | 2013-12-30 14:20:40.637 | 7548945327 | 2050805 | 1760101 | f | t testclient.avamar.com | 2013-12-30 15:11:52.415 | 8952385028 | 1180518706 | 165100707 | f | t
Additional Information
- More information about behavior relating to Avamar soft and hard backup quotas: Avamar hard limit (quota) may not be enforced for backups which complete very quickly
Article Properties
Affected Product
Avamar
Product
Avamar
Last Published Date
15 Aug 2023
Version
3
Article Type
How To