Article Number: 000167533
less /usr/local/avamar/var/vdr/server_logs/vdr-configure.log
<...>
2017-08-01 07:35:14,598 INFO [http-nio-8543-exec-1]-services.LoginService: Login service called with action: [login]
<...>
2017-08-01 07:35:14,895 INFO [http-nio-8543-exec-1]-services.LoginService: Sucesssfully autheticated
2017-08-01 07:35:15,160 ERROR [http-nio-8543-exec-3]-services.ConfigurationService: Unable to read and marshal the config file.
javax.xml.bind.UnmarshalException - with linked exception:
[org.xml.sax.SAXParseException; Premature end of file.]
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(Unknown Source)
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:523)
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:220)
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:189)
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(Unknown Source)
ls -ltrh /usr/local/vdr/etc/
total 28K
-rw-r--r-- 1 root root 449 Oct 21 2015 vdp-options.properties
-rw-r--r-- 1 root root 2.4K Mar 10 2016 vdr-configuration-deployed.xml
-rwxr-xr-x 1 root root 154 Mar 10 2016 vdrserver.cfg
-rw-r--r-- 1 root root 2.3K Apr 4 2016 benchmark-settings.xml
-rw-r--r-- 1 root root 1.6K Apr 4 2016 vdp_version_info
-rw-r--r-- 1 root root 2.8K Oct 7 2016 benchmark-result.xml
-rwxr-xr-x 1 root root 523 Jan 2 2017 vcenterinfo.cfg
-rw-r--r-- 1 root root 0 Jul 26 11:58 vdr-configuration.xml
The VDR server configuration file is corrupted or unreadable causing the login to the VDP configuration page to fail
Log in to the VDP appliance via an SSH session
Switch to the root user: su -
Copy the content of the base configuration file vdr-configuration-deployed.xml to vdr-configuration.xml with the following command cp /usr/local/vdr/etc/vdr-configuration-deployed.xml /usr/local/vdr/etc/vdr-configuration.xml
Reboot the VDP appliance
Avamar
Avamar
20 Nov 2020
2
Solution