Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000126478

Dell Data Protection Virtual Edition Operating System Level Updater Log File and Debian Update Log File Are Not Included in the Support Files Rollup Bundle

Summary: This article provides the locations of Debian and syslib updater log files for Dell Data Protection | Virtual Edition v9.1 Server.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Affected Products:

  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v9.1

Cause

Not Applicable

Resolution

In Dell Data Protection | Virtual Edition build v9.1.0.166, Debian update and the syslib updater (operating system level package updater) log files are not in the support files roll up bundle.

The location of the log files is listed below:

  • Debian update log file location:
/opt/dell/server/Logs/update.log
  • Syslib updater (operating system package updater) location:
/var/log/syslib_updater.log

The update log is successfully pulled in current versions of server when collecting a log bundle.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

Dell Encryption

Last Published Date

03 Aug 2023

Version

8

Article Type

Solution

Back to Top